Indicated delivery dates are generally not binding. There is no legal claim to compensation for damages by exceeding a delivery date. If a delivery date promised in writing is exceeded, the buyer must make a written request for delivery to put the supplier in default. The delivery times are for i) finished printed goods and goods in stock up to 7 working days, ii) goods not in stock with printing approx. 4-5 weeks. At certain peak times (e.g. before Christmas), considerably longer delivery times may occur. Promised fixed delivery dates are only valid after explicit written confirmation. The customer is only entitled to withdraw from the contract due to non-compliance with the delivery deadline if he has set a grace period of at least 6 weeks.